Privacy Policy

Last updated: 06/07/25

EZ Kustoms is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or contact us.

1. Who We Are

EZ Kustoms is a UK-based van conversion business.
Business Address: EZ Kustoms Unit 1, Staverton Lodge Farm, Badby, NN11 3DA
Email: theteam@ezkustoms.co.uk
Phone:
Website: www.ezkustoms.co.uk

2. What Information We Collect

We may collect and process the following types of personal data:

Contact Information: name, email address, phone number
Service Information: details about your van, requested services, location
Technical Data: IP address, browser type, operating system
Marketing Preferences: your choices on receiving marketing communications

3. How We Use Your Information

We use your personal data to:

Respond to enquiries or bookings
Provide services and manage customer relationships
Improve our website and services
Send marketing emails (with your consent)
Comply with legal obligations

4. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

Contract – to provide services you request
Consent – for email marketing or contact forms
Legitimate interest – to improve our website or respond to queries
Legal obligation – to maintain proper records

5. Data Sharing

We do not sell your data. We may share your data with:

Trusted service providers (e.g., hosting providers, email systems)
Legal or regulatory authorities, if required

6. Data Security

We take reasonable technical and organisational measures to protect your data, including encrypted connections (SSL) and restricted access.

7. Your Rights

Under the UK GDPR, you have rights including:

The right to access your data
The right to correct inaccurate data
The right to request deletion (“right to be forgotten”)
The right to restrict or object to processing
The right to data portability

To exercise your rights, contact us at [Insert email].

8. Cookies

We may use cookies to improve user experience, track website performance, and enable essential features. You can manage or disable cookies in your browser settings.

9. Retention

We retain your personal data only as long as necessary for the purposes it was collected, including legal and accounting requirements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the “last updated” date revised accordingly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: theteam@ezkustoms.co.uk

Phone:

Website: www.ezkustoms.co.uk